FAQs

  • All tours start from the bus stop on Gower Street, Royal Albert Dock. Refer to our interactive map for the exact location.

  • Red Route - City Tour

    PEAK SEASON - April 1st - October 31st

    Every 30mins

    First Tour - 9.50 am, Last Tour - 3.50 pm

    OFF-PEAK SEASON - November 1st - March 31st

    Every 30 mins

    First Tour - 9.50 am, Last Tour - 3.20 pm

    Blue Route - City & Beatles Tour

    10.30 am, 12.30 pm, 2.30 pm Every Day

    On Saturdays, Bank Holidays and School Holidays we put out an extra service at 11:30 am and 1.30 pm.

  • We offer a concessional rate on all our tours. If booking a concession ticket, upon arrival please provide a form of relevant identification for any of the following:

    OAP: To qualify for an OAP concession you must be 60+

    STUDENTS: NUS or student identification must be presented.

    NHS: NHS identification must be provided

    DISABILITIES: If you do not require a carer and have a disability you are entitled to the concession rate.

    CARERS: If you are a carer, you are entitled to the concessionary rate.

    ARMED FORCES/POLICE/FIREFIGHTER: Relevant identification must be provided.

    BUS PASSES: No bus passes are accepted on our tours.

  • All Guide and assistance Dogs are allowed onboard our buses at all times. Assistance dogs should wear their harness or identification jacket when travelling.

    One accompanied, well-behaved dog or other small animal which will not be a danger or a nuisance for other customers or our staff is allowed to travel with you on our buses at the discretion of the driver who may reasonably decide where on the bus the animal is best carried.

    Where appropriate, dogs must be muzzled or put on a lead in accordance with the Dangerous Dogs Act. Small animals must be caged, boxed or kept on a lead. Any animal carried must remain under control and must not be allowed to sit on the seats.

    If you bring an animal onto a bus, you will be held responsible for any damage, loss or injury arising from its presence on the bus.

  • No. Public toilets can be found in various locations around the city. Please see the list below for the nearest public toilets en route of our tours.

    Royal Albert Dock - On The Colonnades

    Mersey Ferry Terminal

    Liverpool One Information Centre (30 pence fee)

    National Museums Liverpool

    Met Quarter Shopping Centre

    Clayton Square Shopping Centre (20 pence fee)

  • The nearest car park to the start of our tours are located in the Royal Albert Dock - L3 4AE and Liverpool One Q-Park Strand Street L1 8LT.

  • No, we do not charge for children under 3 years of age.

  • We recommend booking in advance as our City & Beatles Tour can sell out quickly.

  • Stop 2 on our HOHO City Tour is approximately a 5 minute walk from the Cruise Terminal. Stop 1 for the Albert Dock is approximately a 15 minute walk.

  • Yes, all of our buses are DDA-approved. We are only permitted to carry one non-foldable wheelchair at any time per vehicle. There is a particular ticket option for this - “Accessible”